Operations Manager
Applications now open
BACKGROUND
AeroPM is a sovereign Australian professional consulting services firm providing ‘above-the-line’ services to Defence projects through provision of proven high performing self-starting, motivated and driven consultants to achieve the customers’ needs and requirements with minimal management oversight. The AeroPM team employs a workforce of professional consultants supported by a back-end management team.
We are seeking a full-time Canberra-based operations manager to support the general operations of the company.
AeroPM prides itself on being a great place to work and creating great opportunities for our employees to grow and develop. AeroPM was a recent winner of the MyBusiness Professional Services of the Year Award, finalist in the MyBusiness Business-to-Business award, Finalist in the PM’s Veterans’ Employment Awards and Winner of the Small Business Champions Awards.
This is your opportunity to be a key team member of a fast-growing industry-leading small business in Canberra.
What would you do as our Operations Manager?
As an Operations Manager you will provide direct support to the General Manager in the day-to-day activities of the company including but not limited to:
1. Operations
The level of performance expected from you as the employee includes:
What are we looking for?
QUALIFICATIONS, SKILLS & EXPERIENCE
Qualifications:
Salary
Job Type: Full-time
Location: Barton, Canberra ACT 2600
Applications close: 12 Jan 2020
If you would like to be considered for this exciting opportunity APPLY NOW.
BACKGROUND
AeroPM is a sovereign Australian professional consulting services firm providing ‘above-the-line’ services to Defence projects through provision of proven high performing self-starting, motivated and driven consultants to achieve the customers’ needs and requirements with minimal management oversight. The AeroPM team employs a workforce of professional consultants supported by a back-end management team.
We are seeking a full-time Canberra-based operations manager to support the general operations of the company.
AeroPM prides itself on being a great place to work and creating great opportunities for our employees to grow and develop. AeroPM was a recent winner of the MyBusiness Professional Services of the Year Award, finalist in the MyBusiness Business-to-Business award, Finalist in the PM’s Veterans’ Employment Awards and Winner of the Small Business Champions Awards.
This is your opportunity to be a key team member of a fast-growing industry-leading small business in Canberra.
What would you do as our Operations Manager?
As an Operations Manager you will provide direct support to the General Manager in the day-to-day activities of the company including but not limited to:
1. Operations
- Day-to-day operations support for rapid growing medium-sized business
- Development and management of company policies
- Security Officer
- Schedule, conduct, manage, report and trend outputs from regular client interactions
- Management of client queries, inquiries and complaints
- Management of recruiting functions including the recruitment pipeline and register
- Support to employee performance management activities
- Management of employee professionalisation program
- Facilitation of in-house training programs
- Management of AeroPM relationships and engagements with professional and industry bodies
- Development of employee newsletters, communications and engagements
- Management of employee queries, inquiries and complaints
- Management and maintenance of incoming opportunities database
- Drafting of bid responses
- Nominations and submissions of business award entries
The level of performance expected from you as the employee includes:
- Fully responsible for meeting allocated objectives
- Works under broad direction
- Work is often self-initiated
- Able to prioritise and establish milestones
- Completing the identified tasks on time, in accordance with AeroPM policies, and in accordance with all reasonable and lawful directions given to you by the employer
- Deal with clients, suppliers and other employees professionally at all times
- Ensure that you present to work in appropriate professional attire as outlined in the AeroPM Policy Manual
- Your ordinary hours of work will be 40 hours per week during standard business hours.
- From time to time you will be required to work reasonable additional hours or after to perform your duties.
- Perform all duties to the best of your ability at all times.
- Use your best endeavours to promote and protect the interests of the employer.
What are we looking for?
- A self-starter with strong organisational and time management skills
- Strong written and verbal communication skills, administrative skills, attention to detail
- Exceptional customer service skills over the phone, through email and in person
- Ability to self-prioritise activities
- Proficient in MS Word, Excel, Powerpoint, Email and Internet
- Excellent professional presentation
- Strong research skills and attention to detail
- Hands on operational support experience
- Strong problem-solving skill
QUALIFICATIONS, SKILLS & EXPERIENCE
Qualifications:
- Degree qualified (desirable)
- Qualifications in Human Resource Management (desirable)
- Qualifications in Business Operations (desirable)
- 3 years previous experience in business support or equivalent in a similar role/industry (desirable)
- Previous experience with quality management (desirable)
- Previous experience as unit security officer (desirable)
- Excellent verbal and written communication (essential)
- Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Email) (essential)
- Excellent networking and relationship management ability
- Extremely organised, dedicated and able to meet deadlines
- Australian AGSVA NV1 Security Clearance (desirable)
Salary
- $130k Inc super.
Job Type: Full-time
Location: Barton, Canberra ACT 2600
Applications close: 12 Jan 2020
If you would like to be considered for this exciting opportunity APPLY NOW.
